Operation Level Descriptions
Due to the continued increase of caseloads for veterinary needs in our communities within this region, and the difficulty with providing the level of care needed for all patients, we will be instituting a “Level System” to define what cases we will be able to continue to accept as patients into Red River Animal Emergency Hospital. By implementing this Level System throughout the day, we will have a system in place to be able to provide optimum care for the sickest cases. Please continue to check here for our most current Level of Operation.
Thank You – The Staff of RRAEH
Level 1 – Normal Operation
- Accepting any patients with urgent medical needs
- May experience extended wait times for non-critical patients
Level 2 – Reduced Operation
- Non-urgent patients will be turned away.
Level 3 – Restricted Operation
- Accepting ONLY clearly emergent/critical cases, direct transfers for continued care, or those that will likely become critical if not seen within a day.
Our doctors here at RRAEH are happy to consult at any hour should you have an emergency question. You may also request to speak with our emergency/critical care specialist, Dr. Andy Carver, about more complex cases. Please don’t hesitate to refer emergency cases that require care and assessment within 24 hours at any time, even without filling out a referral form. However, we invite you to fill out the referral form below for cases that you feel may need evaluation and advanced testing (ultrasound, CT scan, rhinoscopy, etc.) that could be seen in 24-72 hours. All of our doctors are trained in basic FAST scans (fluid check ultrasounds), however for more advanced or full diagnostic ultrasounds and echocardiograms it would be best to fill out the referral form so that we can best coordinate referral care your patient.
CT scan services are available 24/7 to our emergency patients that warrant an emergency scan. In these instances, the ER clinician or specialist will discuss the CT findings with the client. However, we also offer outpatient referral CT scans for your patients as well. If you have a stable patient that you feel needs a CT scan you may fill out the “Outpatient Referral CT Form” and we can schedule the scan with your client. In these cases, the RRAEH doctor will do an exam to ensure they are stable for sedation/anesthesia but the results will be forwarded to you to follow up with the client and patient.
Regarding hemodialysis therapy please refer to the “hemodialysis service” page and all questions should be directed directly to Dr. Andy Carver DVM, DACVECC. Call anytime if you feel you may have a patient that would benefit from dialysis therapy.